FAQs

J&K Cabinetry Ohio has two locations that are open to the public. Cincinnati and Columbus.

Both locations are closed on major US holidays and weekends.

AIGA/J&K Cabinetry does not sell directly to the public or provide pricing on products to the public. AIGA's showrooms are open to the public for product viewing and selection. AIGA products must be purchased through our network of dealers and retailers.

Please use the button below to visit our product catalog. Please contact your account representative for a price list.

Yes, note that on E-series doors, the frame is solid wood and the center is plywood, all other doors are constructed entirely of all solid wood.

• Absolutely no MDF/HDF to be found here. Not even in our trims & moldings.

Our lead times are as follows:

• As soon as same-day for small un-assembled orders.
• For average sized assembly orders our standard lead time is 2 weeks.
• If local delivery is requested please add an additional week.

We are incredibly proud to offer the best lead times in the industry. Importantly we do not compromise on quality to achieve this.

Our cabinets are proudly assembled in the USA with a collection of American & globally sourced components.

General Information

• Keep cabinet surfaces dry.
• Quick temperature changes and excessive moisture can be harmful to the cabinet finish and overall cabinet stability.

Initial Cleaning After Installation

• To remove dust, use a soft, lint-free cotton cloth to wipe down all exterior and interior surfaces.

Basic Cleaning

• Use a soft, lint-free cotton cloth dampened with a mild detergent or soap, and warm water.
• For best results, use a “blotting” action rather than a wiping motion when cleaning.
• Dry surfaces immediately with a soft, lint-free cotton cloth.
• Avoid using a dish cloth or sponge
• Harsh detergent residues may harm finishes.
• Avoid ammonia-based cleaners and soaps with dye.

Wipe Spills Promptly

• Food spills and grease will come off more easily if they are removed promptly.
• Wipe up spills and water spots immediately with a lint-free cotton cloth so moisture is not absorbed into the cabinetry.
• Check the areas around the sink and dishwasher to make sure that water and detergents do not dry on the cabinet surface.
• Do not leave printed materials (newspapers, magazines, etc.) on the cabinet surface. The printing ink can bleed into the cabinet finish.

Avoid Excessive Moisture & Heat

• Avoid draping wet or damp dish towels over doors of the base cabinets.
• Do not attach towel racks to the interior of cabinet doors.
• Use trays under potted plants to catch excess water.
• Avoid placing small kitchen appliances where the heat or steam is directed onto cabinet surfaces.
• Always protect wood surfaces by using hot pads under hot items

Avoid Abrasives

• Never use scouring pads, steel wool, wire brushes or powdered cleaners.
• Do not allow oven cleaner to touch any part of the cabinet.
• Avoid sliding objects across the cabinet surface.
• Be careful with knives and other sharp objects that can damage the cabinet surface.
• When in doubt of a cleaner’s suitability, don’t use it. Harsh cleaners and detergents may scratch and penetrate the surface, allowing food or moisture to enter and cause deterioration of the finish. Never leave a cloth moistened with cleaners on a cabinet surface for any length of time.

Care and Cleaning of Glass Door Inserts

• Use a household glass cleaner with a soft, clean cloth.
• Apply the glass cleaner directly to a cloth rather than the glass or mirror.
• Avoid excess glass cleaner running into cabinet joints.
• Ammonia should never be used full strength.

We do not sell countertops, our primary objective is to be the best source for all cabinetry related needs.

We do not offer measurement or installation services. Please locate a dealer or contact us.

We do offer these services, please inform your dealer that you would like these services. Our team can create a professional layout for them.
Please note your dealer will need to provide us with the following:

• Door style preference
• Measurements(including ceiling height)
• Ideal layout choice

We do have samples available at each location.

If your doors are warped or misaligned. Please follow our alignment guide using the button below. Contact us if you need assistance.

Our goal is to make sure that our customers are happy with our products. Please view your order documents regarding our policies on returns and exchanges. If you need to make a return or exchange please contact our team and we will happily work with you.
Note: We do not accept returns or exchanges on assembled cabinetry.

If you have received a damaged or incorrect item. We apologize for the inconvenience and frustration it may have caused. Please report the product to our team right away. Note that reporting these issues is a time sensitive matter. Refer to your order documents for additional details.

Please contact J&K with your order #, item #, and images to assist the replacement process.

We offer a 5 year limited warranty. Please visit the page below for additional details.